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Services

Practical support for meaningful commercial change.

From commercial diagnosis and opportunity sizing to operating-model design, digital enablement and implementation, Shift works where people, process and technology meet.

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01

Commercial, product development & merchandising strategy

Make the choices that create sustainable growth.

Shift brings a customer, product and financial lens to commercial strategy—connecting proposition, product development and merchandising to the operating choices needed to deliver them.

Typical focus

  • Category, channel and market strategy
  • Product-development process, critical path and stage gates
  • Merchandising, range and assortment architecture
  • Pricing, margin and promotional strategy
  • Quantitative diagnostics, opportunity sizing and business cases
Outcome

A small number of clear strategic choices, translated into priorities the organisation can act on.

02

Integrated planning & inventory transformation

Turn inventory into cash and availability into growth.

From product-development milestones and MFP through OTB, demand, supply, assortment and inventory flow, Shift designs connected planning processes that improve visibility, decisions and commercial control.

Typical focus

  • End-to-end planning operating model
  • MFP, OTB, demand and supply planning design
  • Store grading, clustering, assortment and size optimisation
  • Inventory flow, replenishment, availability and markdown optimisation
  • Lifecycle segmentation and differentiated supply models
Outcome

A planning model that links strategy to the weekly decisions that control sales, stock, margin and cash.

03

Operating model, process & digital enablement

Connect the decisions, data and technology behind performance.

Shift translates commercial and planning ambition into workable processes, governance and digital requirements—whether improving today’s tools or bridging to a future platform.

Typical focus

  • Future-state process and operating-model design
  • Decision rights, governance, KPIs and planning cadence
  • Business requirements, data foundations and tool evaluation
  • Interface design, planning grain, validation and ownership
  • Interim solutions and transition architecture
Outcome

A joined-up design that makes the right information available, the right decision clear and accountability explicit.

04

Implementation & capability

Close the gap between the design and the way work gets done.

Shift works alongside leaders, implementation partners and teams to turn the design into an executable programme—and build the confidence and capability to sustain it.

Typical focus

  • Transformation mobilisation, prioritisation and roadmap
  • Programme design, dependencies and implementation planning
  • Stakeholder alignment, workshops and decision facilitation
  • Value tracking, governance and programme rhythm
  • Tools, playbooks, coaching and capability building
Outcome

A practical route from ambition to adoption—with teams equipped to sustain the change after the project ends.

Selected transformation work

Complex change, translated into practical forward motion.

Recent assignments demonstrate the breadth of support—from finding the commercial opportunity to designing the route to delivery.

International value retailer

From stock diagnosis to an integrated transformation roadmap.

Diagnosed end-to-end performance across planning, buying, sourcing, allocation and inventory flow; quantified improvement opportunities; and designed a prioritised, multi-year roadmap spanning process, technology and organisational capability.

Quantitative diagnosticIntegrated planningInventory & availabilityTransformation roadmap

Global consumer brand

A governed bridge from legacy planning to the future platform.

Designed a minimum-viable interim MFP solution connecting legacy planning with future demand, assortment and inventory capabilities—protecting business continuity while reducing future rework.

Interim operating modelData & interfacesGovernance & ownershipFuture-state alignment

Client details are presented at a high level. Any quantified opportunities referenced in project work are directional unless stated as realised results.

Ways to work together

Right-sized to the challenge.

Engagements are shaped around the decision or change required, not a fixed consulting template.

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