Services

Practical support for meaningful commercial change.

From product development and commercial strategy to changing day-to-day decisions, Shift works where people, process and technology meet.

Discuss what you need

Commercial, product development & merchandising strategy

Make the choices that create sustainable growth.

Shift brings a customer, product and financial lens to commercial strategy—connecting proposition, product development and merchandising to the operating choices needed to deliver them.

Typical focus

Category, channel and market strategy
Product-development process, critical path and stage gates
Merchandising, range and assortment architecture
Pricing, margin and promotional strategy
Commercial diagnostics and opportunity sizing

Outcome

A small number of clear strategic choices, translated into priorities the organisation can act on.

Planning & inventory transformation

Turn inventory into cash and availability into growth.

From product-development milestones and MFP through OTB, demand, assortment and inventory, Shift designs connected planning processes that improve visibility, decisions and commercial control.

Typical focus

End-to-end planning operating model
Product development and planning alignment
MFP, OTB and assortment planning design
Inventory, replenishment and markdown optimisation
Process, KPI and governance redesign

Outcome

A planning model that links strategy to the weekly decisions that control sales, stock, margin and cash.

Implementation & capability

Close the gap between the design and the way work gets done.

Shift works alongside leaders, implementation partners and teams to translate product-development and planning needs into usable processes, practical system requirements and transferable capability.

Typical focus

Transformation mobilisation and roadmap
Product-development workflow and technology requirements
Business design and technology translation
Decision rights, governance and meeting rhythms
Tools, playbooks, coaching and team capability

Outcome

A practical route from ambition to adoption—with teams equipped to sustain the change after the project ends.

Ways to work together

Right-sized to the challenge.

Engagements are shaped around the decision or change required, not a fixed consulting template.

2–6 weeks

Focused diagnostic

A rapid, evidence-led assessment that defines the problem, sizes the opportunity and sets out a practical path forward.

Multi-phase

Transformation partner

Hands-on support from design through implementation, working across business leadership, teams and technology partners.

Flexible

Fractional leadership

Senior commercial or planning leadership for a transition, capability gap or critical period of delivery.

Start with the question

Not sure which service fits? Tell me what is getting in the way.

Start a conversation